Frequently asked questions
What is the difference between treated water and spring water?
Spring water comes directly from a natural underground source, protected from contamination. Naturally filtered by the soil, it is bottled on site without chemical treatment, retaining its minerals and unique taste.
Treated water, on the other hand, usually comes from a municipal water supply system. It is purified through various processes (filtration, chlorination, etc.) to ensure it is safe to drink.
What types of water can I get with Amaro?
Amaro offers premium water delivery services, featuring natural spring water with a protected designation of origin from an unspoiled environment. Untreated and never exposed to pollution, our water is pure in its natural state. We also offer demineralized spring water and distilled water.
Visit our Products page to learn more.
Where can I buy Amaro water bottles?
Would you like to have Amaro water delivered to your home or business? Find a distributor near you quickly with our search tool.
To find out where to buy our products in your area, contact us.
How can damage be avoided with 18.9-litre and 11.3-litre bottled water?
Our bottles leave the bottling plant in perfect condition. However, transport or handling may cause microcracks, which could lead to water leaking onto the floor.
Before placing a bottle on your water cooler, lay it horizontally on the floor and press your knee on its center. If you notice a leak, return it to the store where you purchased it or ask your distributor for a replacement.
Does Amaro offer a delivery service? Is it flexible?
Yes, Amaro offers residential and commercial delivery service. Our distributors have trucks suitable for residential neighborhoods. You can arrange delivery details with one of them.
What are Amaro's customer service hours?
Amaro customer service is open from 8 a.m. to 4 p.m. Monday through Thursday.
How much do water coolers cost?
All made in Quebec, the prices of the coolers we sell vary. Visit the water coolers page to explore the models and contact a distributor to purchase one.
Can Amaro repair my water cooler?
Amaro offers repair and maintenance services for your water cooler. Please contact our customer service department for more information.
I would like to become a distributor. Is it possible to obtain an Amaro water delivery route?
Is BPA dangerous to health?
According to Health Canada and the U.S. Food and Drug Administration, BPA is considered safe for food-grade packaging. At present, there are no better alternatives for reusable bottles. As long as the bottles are not heated, there is no associated health risk.
Your concerns are legitimate, and you can find more information on the Health Canada website here.
How much minerals are there in Amaro spring water?
What is the pH of Amaro spring water?
The pH of Amaro spring water is neutral and varies between 7.2 and 7.8.
